Shipping policy
Printing & Delivery
AI & I is printed on demand in the UK, USA, Australia, and Canada to reduce shipping times and costs whilst minimising environmental wastage.
Colour vs Black & White
- Full colour printing: Available from UK and USA facilities only
- Black & white: Available from all locations (UK, USA, Australia, Canada)
Important for International Customers:
If you're in Australia, NZ or Canada, but still want to order a colour copy, you can, and you'll receive a UK or USA printed book. This means you'll pay international shipping costs and may incur import duties. For faster, cheaper delivery, consider the black & white option printed locally.
Amazon Availability
AI & I is also available on Amazon in black & white only. The Amazon edition uses smaller images to fit standard formatting. The editions sold (colour or black and white) on this website feature full double-page spreads, superior image quality, and cover texture.
Amazon is typically quicker for delivery but offers a compressed visual experience.
Support the small guys! :)
Production & Delivery Timeline
- Printing: 3-5 working days (books are printed fresh to order)
- Email notification: You'll receive a shipping confirmation once your book is dispatched
- Delivery: 2-3 working days after dispatch (UK); international varies by location
Total time: Approximately 5-8 working days for UK delivery from order to doorstep.
Why Print-on-Demand?
Print-on-demand ensures we only print what's ordered, eliminating wastage and reducing our environmental footprint. Your copy is produced fresh, ensuring the latest edition with any corrections or updates.
Shipping & Returns Policy
Print-on-Demand Production
All books are printed on demand in glorious full colour to ensure the freshest possible copy reaches you. Please allow 3-5 working days for production before dispatch.
UK Shipping
- Standard UK delivery: 5-7 working days from dispatch
- Tracked services available at checkout
- All orders dispatched from UK printers
International Shipping
International orders printed and dispatched from facilities in the USA, Australia, or Canada where available to reduce shipping times and costs.
Returns & Refunds
We accept returns within 30 days of receipt provided books are in mint, unread condition.
- Return postage paid by customer for change of mind
- We cover return postage for damaged copies or printing errors
- Full refund issued upon receipt of returned book in mint condition
- Contact [email] to arrange returns
Damaged or Incorrect Orders
If you receive a damaged copy or we've sent the wrong item, contact us immediately. We'll arrange a replacement at no cost to you, including return postage.